Miscellaneous
Air conditioning
Smoke-free property
Heating
Elevator
Family rooms
Non-smoking rooms
Designated smoking area
Soundproof rooms
Safety features
Face masks for guests available
Thermometers for guests provided by property
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Front Desk Services
Private check-in/out
Express check-in/out
Invoice provided
Lockers
Baggage storage
Physical distancing
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Safety & security
Fire extinguishers
Smoke alarms
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Bathroom
Private bathroom